User Experience

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Empowering Employees to work – quickly, efficiently and seamlessly…

Global Edge Solution

Global Edge can assist you in business transformation, by integrating productivity tools and platforms that work together to:

  • Mobility delivered consistently
  • Increased communication and collaboration tools to assist employees to work better together
  • Service Help Desk for continual 24/7 end-user support
  • Increased productivity, security and efficiency – anywhere, anytime


  • Provide consistent suite of services and support
  • Protection of emails, files and applications
  • User productivity, anywhere, anytime and on any device
  • Deliver coverage across operating systems and other required applications
  • Managed Mobility Services (MMS) including End User support, and mobile device management
  • Procurement and Provisioning
  • Fast mobile computing deployments
  • Assist with providing device security compliance, roaming support policy and procedures
  • 24/7 support for end users, devices and telecom services

Global Edge Help Desk

  • Available 24/7, 365 to ensure that employees are always able to obtain assistance, anywhere, anytime
  • Provide deskside assistance, quickly and efficiently
  • Provide reports, as required
  • Address NOC alerts 24/7/365 to ensure health of network
  • Perform weekly and monthly maintenance, with customized technical checklist
  • Ensure all patching to software is done routinely
  • Includes all remote locations
  • Support for all in-house, cloud applications, as well as printers, desktops, laptops and network connectivity devices
  • Support for mobile devices
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