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MANAGED SERVICES

Managed IT Services

Managed services simplify IT operations and reduce investment by delivering systems and applications as an externally administered service. They provide organizations with predictable monthly costs, access to best-of-breed IT and the latest applications – all without the costly and pain-staking need to overhaul IT systems regularly. Services include 24×7 IT administration services, allowing you and your IT personnel to focus on strategic issues. Global Edge is a Managed Services Provider (MSP) providing customers the most advanced IT capabilities while helping to free up their resources for more strategic endeavors within their organizations.

Global Edge Managed Services Packages for Calgary Areas

We offer remarkable managed services in Calgary, Alberta, and the whole of Western Canada with Customized Packages to suit every client:

  • Proactive detection of issues to prevent impact to operations
  • Monitoring to detect mediate issues that impact operations
  • Tracking of incidents and maintenance logs
  • Resolution of issues that critically affect operations· Resolution of issues that critically affect operations
  • Service Desk accessibility by phone or email

 

Experience Worry-free IT

  • Faster implementation of IT resources
  • Higher levels of security and reliability within the IT environment
  • Lowered operating costs and improved ROI
  • More efficient management of in-house resources and personnel
  • Better systems performance
  • Less worry – know when performance or system availability is affected before it impacts operations
  • Completely custom and flexible services that are shaped to fit your exact needs
  • You will have access to senior level expertise to ensure problems are handled quickly and effectively
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Global Edge uses advanced monitoring, management and troubleshooting tools to keep your business running smoothly.  Our NOC ensures that backups have completed successfully, analyzes event logs and that antivirus tools are up to date.

  • Operational 24X7X365 provider
  • Higher levels of security and reliability within the IT environmEnsures continuous operation of servers,devices and services
  • Delivers excellent support and customer services
  • Troubleshoots system and network issues
  • Documents incidents and issues